Fees & Charges

Some fees and charges (in addition to tolls) may apply in connection with your selected payment option.

Tag Account - Fees

In addition to tolls, the following fees, charges and amounts apply to EastLink pre-paid tag accounts:

Account Set Up Amount (minimum $40) is the amount payable to establish a pre-paid tag account. This payment is credited to the new account.

Additional Statement Fee ($1 per additional statement) is charged for each additional statement you request in addition to the free quarterly statement.

Dishonour Fee (as incurred by EastLink) is charged as a result of a payment failure. It will be a pass-through (without any margin) of amounts incurred by EastLink in this circumstance.

Image Processing Fee (29 cents per trip on EastLink) is charged for each trip made on EastLink by a vehicle linked to the account but travelling without a valid tag. This fee is waived for motorcycles. (The equivalent fee for trips on CityLink without a tag is 75 cents per trip on CityLink.)

Minimum Balance (minimum $13.83) is the account balance below which you are required to make a top up payment of at least the Top Up Amount to restore the account balance to at least the Minimum Balance.

Minimum Annual Tag Usage Amount ($25.15) is the minimum amount of EastLink tolls charged for each commercial vehicle tag in each of the first three years after the tag is issued to your account. If the actual amount of EastLink tolls incurred by a tag during any such year is less than this amount, an additional amount equal to the difference will be charged to your account.

Tag Missing Fee ($40 per tag) is charged where an undamaged tag is not returned to us upon closure of the account. This fee is waived if the Tag Missing Fee Waiver Amount ($687.50) in EastLink tolls has been charged to the account and paid prior to the closure of the account.

Tag Replacement Fee ($40 per tag) is a deposit which may be required on issue of a replacement tag and is applied as a toll credit on the third anniversary of payment of the deposit, or (if the account is closed before this date) refunded to you if the undamaged tag is returned.

Top Up Amount  (minimum $30) is the minimum amount payable by you to top up your pre-paid account.

Non-Tag Account - Fees

In addition to tolls, the following fees, charges and amounts apply to EastLink pre-paid non-tag accounts:

Account Set Up Amount (minimum $40, flexible payment option minimum $6.75) is the amount payable to establish a pre-paid non-tag account. This payment is credited to the new account.

Additional Statement Fee ($1 per additional statement) is charged for each additional statement you request in addition to the free quarterly statement.

Dishonour Fee (as incurred by EastLink) is charged as a result of a payment failure. It will be a pass-through (without any margin) of amounts incurred by EastLink in this circumstance.

Image Processing Fee (29 cents per trip on EastLink) is charged for each trip made on EastLink by a vehicle linked to the account but travelling without a valid tag. (The equivalent fee for trips on CityLink is 75 cents per trip on CityLink.)

Minimum Balance (minimum $13.83, flexible payment option minimum $3.45) is the account balance below which you are required to make a top up payment of at least the Top Up Amount to restore the account balance to at least the Minimum Balance.

Top Up Amount  (minimum $30, flexible payment option minimum $6.75) is the minimum amount payable by you to top up your pre-paid account.

Top Up Fee (flexible payment option 73 cents per top up) is charged only if you have chosen the flexible payment option and your Top Up Amount is less than the Top Up Threshold Amount ($30).

EastLink Trip Pass - Fees

In addition to the price of the EastLink trip passes purchased, the following additional fee applies in certain circumstances:

Trip Pass Purchase Fee ($2.92) is payable once for every purchase transaction (where you buy one or more EastLink trip passes) at an over the counter location including at the EastLink customer centre, 7-Eleven, United Petroleum or participating newsagent. This fee is in addition to the price of the EastLink trip passes.

Toll Invoice - Fees

In addition to tolls, the following toll administration fees apply to Toll Invoices and Overdue Notices:

Toll Invoice Fee ($5.53) is payable when we send you a Late Toll Invoice for travel on EastLink without a tag, non-tag account or EastLink trip pass. This is payable in addition to the applicable toll and either the VicRoads Lookup Fee or Interstate Lookup Fee (as applicable).

Toll Invoice Fee ($11.07) is payable if you do not pay a Late Toll Invoice within 14 days and we send you an Overdue Notice for travel on EastLink without a tag, non-tag account or EastLink trip pass. This is payable in addition to the applicable toll and either the VicRoads Lookup Fee or Interstate Lookup Fee (as applicable).

VicRoads Lookup Fee ($2.71) is payable when we send you a Late Toll Invoice or Overdue Notice for travel on EastLink by a vehicle registered in Victoria without a tag, non-tag account or EastLink trip pass. This is payable in addition to the applicable toll and Toll Invoice Fee. A separate VicRoads Lookup Fee is charged for each day's travel on EastLink.

Interstate Lookup Fee ($4.77 for NSW, QLD, SA, WA & Other; $21.77 for TAS & ACT) is payable when we send you a Late Toll Invoice or Overdue Notice for travel on EastLink by a vehicle registered outside Victoria without a tag, non-tag account or EastLink trip pass. This is payable in addition to the applicable toll and Toll Invoice Fee.  A separate Interstate Lookup Fee is charged for each day's travel on EastLink.

Business Account - Fees

In addition to tolls, the following fees, charges and amounts apply to EastLink post-paid business accounts (with tag and non-tag options):

Tag and non-tag options

Account Management Fee ($18.24 per quarter) is the amount charged per quarter per business account. This fee is not refundable.

Additional Statement Fee ($1 per additional statement) is charged for each additional statement you request in addition to the free monthly statement.

Dishonour Fee (as incurred by EastLink) is charged as a result of a payment failure. It will be a pass-through (without any margin) of amounts incurred by EastLink in this circumstance.

Image Processing Fee (29 cents per trip on EastLink) is charged for each trip made on EastLink by a vehicle linked to the account but travelling without a valid tag. (The equivalent fee for trips on CityLink without a tag is 75 cents per trip on CityLink.)

Tag option only

Minimum Annual Tag Usage Amount ($25.15) is the minimum amount of EastLink tolls charged for each tag in each of the first three years after the tag is issued to your account. If the actual amount of EastLink tolls incurred by a tag during any such year is less than this amount, an additional amount equal to the difference will be charged to your account.

Tag Missing Fee ($40 per tag) is charged where an undamaged tag is not returned to us upon closure of the account. This fee is waived if the Tag Missing Fee Waiver Amount ($687.50) in EastLink tolls has been charged to the account and paid prior to the closure of the account.

Tag Replacement Fee ($40 per tag) is a deposit which may be required on issue of a replacement tag and is applied as a toll credit on the third anniversary of payment of the deposit, or (if the account is closed before this date) refunded to you if the undamaged tag is returned.

EastLink. Time Better Spent.