Contact Us

If you have an EastLink account

Please login to your account and submit your enquiry once logged in. This will ensure we can verify your identity and provide you with the best service.

Account Login      Forgotten my PIN

If you DON'T have an EastLink account

Please use the Make Enquiry form:

Make Enquiry      This email address is being protected from spambots. You need JavaScript enabled to view it.


EastLink's Melbourne-based call centre can be contacted by phoning (03) 9955 1400 Monday-Friday during business hours (closed public holidays).

As with most telephone call centres, there can be call queues at busy times.

Almost everything that can be done over the phone with an operator can be accomplished using this website.

Email bulletins about EastLink

Sign up for email bulletins about EastLink. Every email bulletin includes a link to unsubscribe, should you wish to do that at a later date.


New email signature image Nov 2018

EastLink. Time Better Spent.